TNS Cymfony
TNS Cymfony, a market influence analytics company, scans and interprets the millions of voices at the intersection of social and traditional media. 
Features:
Combining powerful automated analysis with expert human interpretation, TNS Cymfony provides products and services that deliver intelligence on consumer preferences, competitor strengths and weaknesses, and other information critical to a company’s reputation, brands, products and employees.
Pros:
Explores all print, web, media, radio. Advance algorithms, personal customer service that assists with setup and maintenance. Pretty graphs.
Cons:
Data is automatically graphed, raw data has to be exported and then manually sorted by user. Expensive.
Pricing:
Variable, depending on need